* Preparation time refers to preparation, sending instructions to our warehouses and shipping the order. It starts from the moment your order has been paid and is being processed.

**Delivery times are estimated and start from the date of shipment (not the date of purchase). We strive to meet deadlines but this time may be extended due to incorrect address, stock or various reasons.

If you have a problem with your delivery, please let us know and an agent will respond to you as soon as possible.